4.3.1.1 OUCSS-CCB Manage Payments : Brief Description : Actors/Roles

Actors/Roles
The OUCSS-CCB Manage Payments business process involves the following actors and roles:
CC&B: The Customer Care and Billing application. Steps performed by this actor/role are performed automatically by the application, without the need for user initiation or intervention.
Customer: The service customer.
OUCSS: The Oracle Utilities Customer Self Service application.
Third Party Payment Processor: The third-party payment processor. Takes the payment information from the customer and processes it.
 

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