4.3.1.1 OUCSS-CCB Manage Payments : OUCSS-CCB Manage Payments Detailed Process Model Description

OUCSS-CCB Manage Payments Detailed Process Model Description
This section provides a detailed description of the “OUCSS-CCB Manage Payments” business process, including:
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1.0 Log Into Utility Web Portal
Reference: OUCSS-CCB Manage Payments Process Model - Page 1 for the associated business process diagram.
Actor/Role: Customer
Description: User logs into self-service account to access Utility Web Portal.

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